Emergency Contacts 24/7
CHARLOTTE-MECKLENBURG COUNTY EMERGENCY SERVICES
Dial 911 for Police, Fire, Ambulance
Dial 311 for all other Non-Emergency Services
FIRSTSERVICE RESIDENTIAL AFTER HOURS EMERGENCY 24/7
(877) 411-1165
(877) 411-1165
KOTLER CARE WARRANTY AFTER HOURS
(561) 471-2148
(561) 471-2148
REPORTING A "DOWN" OR TILTED LIGHT POLE
To report a "down" or tilted light pole through Union Power, please follow these steps. Ensure you have the "pole number" (found on the yellow tag at the bottom of the pole) ready when submitting your request.
To report a "down" or tilted light pole through Union Power, please follow these steps. Ensure you have the "pole number" (found on the yellow tag at the bottom of the pole) ready when submitting your request.
- Submit a Ticket Online: Visit the following link to submit a ticket for streetlight repair: Union Power Street Light Repair
- Contact by Phone: Alternatively, you can call Union Power at (800) 794-4423 to report the issue.
CITY OF CHARLOTTE/STREET TREES
These are all the trees that line sidewalks.
To request an inspection or pruning visit: City of Charlotte Service Request
To request an inspection or pruning visit: City of Charlotte Service Request
CHARLOTTE WATER
Dial 311 or (704) 336-7600
You may also visit their website: Residential Services Charlotte Water